General
A. Generally speaking, we do not offer refunds. If you let us know in advance that you are unable to attend a Princess Play we are happy to offer a credit to attend another event. If you have to cancel a birthday party, we sincerely hope that you would reschedule. If that is not possible, the deposit may also be used to book future events.
A. We are only open for timed sessions because we make many preparations and set the royal table ahead of your visit. We do the activities as a group and want everything to run smoothly while you are there. Not to mention, a tea party just isn’t any fun with one person.
A. It all depends on when we have birthday parties. If the 3 party spots are booked, there simply is no time. But please keep checking our website for the most up to date schedule and hopefully you will be able to find a time to come in soon.
A. We know it's so hard to choose! We ask that kids pick one dress so that we can move on to shoes and jewelry, make up, tea party and all the other fun. If we keep changing outfits it causes a chain reaction and we would never make it past the dress rack. (The exception being if something is itchy/uncomfortable or there is a spill).
A. We generally request that only one adult per child stay for space constraint reasons. But we understand that sometimes everyone wants to partake in the princess fun so please just call ahead to talk to us about it. Younger siblings are fine assuming they will be on your lap or playing to the side. We do ask that strollers be kept outside (unless the session is not completely full).
A. We have knight costumes and capes. Lots of boys attend birthday parties and private playdates because they are with their friends. And of course they are welcome at Princess Play if they are interested.
A. We print one photo for each child as a fun keepsake of their time at Let’s Dress Up. We do our best to get a cute shot of the princesses, but are not professional photographers and do have to keep the activities moving along. We do not save or send digital copies. They are deleted in real time (because we respect your privacy). We encourage you to take as many as you like.